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Resources
Your resource hub to guide you on your strategy realization journey.
Oct 11, 20221 min read
Detailing technical steps needed to implement Citrix XenApp remote desktop
Public Transport Company Our client hired NorthStar to complete a migration of end-of-life Citrix infrastructure to current release....
Oct 11, 20221 min read
Project management services in support of corporate enterprise knowledge base implementation
Fortune 50 Telecommunications Company Project execution consulting & organizational change management: a phased approach For this...
Oct 11, 20222 min read
Supporting and coordinating our client’s OKR business process change
Fortune 50 Telecommunications Company What the client asked for NorthStar is providing talent services to our client’s streaming apps...
Oct 11, 20221 min read
Data ingestion, ETL, and analytics for Customer Engagement Platform migration
Fortune 50 Telecommunications Company Summary of the request Our client was migrating to a new Customer Chat Platform (Nuance) and needed...
Oct 11, 20222 min read
Reimagining remote and virtual desktop to save time and money
Public Transport Company The request Our client’s major requirement was a VDI (virtual desktop infrastructure) solution to replace a...
Oct 11, 20221 min read
Generating reports from near real-time Contact Center call data
Fortune 50 Telecommunications Company Our history with the client We have been working with our Fortune 50 Telecommunications client...
Oct 11, 20221 min read
Creating, generating, and delivering in-house reports
Fortune 50 Telecommunications Company Our client's objective: For this project, our client’s objective was to have their full suite of...
Mar 19, 20216 min read
Analyzing Local Social Media Perceptions and Sentiment for a Public Health Client
NorthStar's Social Media Intelligence team completed the first round of the most significant and important research effort we've ever...
Feb 7, 20213 min read
Social Media Intelligence Tools for the 2021 Super Bowl
Here is a perfect example of the impact of social media intelligence. The Big Game has always been important to marketers all over the...
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