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Oct 12, 20221 min read

Analyzing social conversation topics for a global hospitality brand

Worldwide Hospitality Corporation On behalf of our client, a global media agency, NorthStar assisted a global hospitality client by...

Diving deep into a topic of social conversation

Oct 12, 20221 min read

Results

Diving deep into a topic of social conversation

Good Run Research NorthStar assisted Good Run Research, a market research firm, who was preparing a new survey on the perceptions of...

Measuring return on investment to extend successful programs and adjust lagging programs

Oct 12, 20222 min read

Results

Measuring return on investment to extend successful programs and adjust lagging programs

Fortune 50 Telecommunications Company An organizational change challenge A major telecommunications company sought assistance while...

Improving customer experience for our client’s end users and government regulators

Oct 12, 20222 min read

Results

Improving customer experience for our client’s end users and government regulators

Fortune 50 Telecommunications Company A request to improve customer experience A major telecommunications company sought assistance to...

Lowering data ingestion cost for our client

Oct 12, 20222 min read

Results

Lowering data ingestion cost for our client

Fortune 50 Telecommunications Company NorthStar provided Fortune 50 telecommunications and media company with Big Data and Analytics...

Advising and leading our client’s IoT platform team planning session

Oct 12, 20222 min read

Results

Advising and leading our client’s IoT platform team planning session

Fortune 50 Telecommunications Company The client's challenge Our client wanted to spin up a new platform to support all of the upstream...

Saving a multi-million investment with a “one CMS, one site” strategy

Oct 12, 20222 min read

Results

Saving a multi-million investment with a “one CMS, one site” strategy

Fortune 50 Telecommunications Company The request for help A global media and technology company's Digital Center of Excellence chose...

Using social media influencers to guide campaign development and execution & performance reporting

Oct 12, 20222 min read

Results

Using social media influencers to guide campaign development and execution & performance reporting

Worldwide Hospitality Corporation Our media agency client was working with a global hospitality brand looking to use social media...

Identifying issues within website and digital assets

Oct 12, 20221 min read

Results

Identifying issues within website and digital assets

Worldwide Hospitality Corporation NorthStar resolves significant customer problems for our client A leading hospitality company was...

Oct 12, 20221 min read

Results

Identifying high value non-loyalty customers for marketing campaigns to increase revenue

Worldwide Hospitality Corporation Client needed help increasing customer loyalty NorthStar was tasked with helping a large hospitality...

Performing business process engineering and gap analysis to support organizational change

Oct 12, 20221 min read

Results

Performing business process engineering and gap analysis to support organizational change

Travel Technology Company (Largest Global Distribution Systems Provider for Air Bookings) The business problem The Utilities Division of...

Increasing report acceptance through data analysis and visualization

Oct 12, 20221 min read

Results

Increasing report acceptance through data analysis and visualization

Worldwide Hospitality Corporation A case study in business intelligence Our large hospitality client came to NorthStar with challenges...

Evaluating and documenting user experience of national customer-facing interactive voice recognition

Oct 12, 20222 min read

Results

Evaluating and documenting user experience of national customer-facing interactive voice recognition

Fortune 100 Telecommunications Company Summary A leading Fortune 500 Telecommunications corporation undergoing a multi‐billion dollar...

Analyzing business traveler ‘stay behaviors’ for marketing opportunities

Oct 12, 20221 min read

Results

Analyzing business traveler ‘stay behaviors’ for marketing opportunities

Worldwide Hospitality Corporation The client needed to understand their audience The client was unsure of the percentage of business...

Requiring a big picture focus on resources, processes, data, culture, and customers

Oct 12, 20222 min read

Results

Requiring a big picture focus on resources, processes, data, culture, and customers

Fortune 50 Telecommunications Company A Fortune 50 communications client was experiencing a rise in customer escalations directly related...

Leading the selection of superior customer service and features for a VoIP solution

Oct 12, 20221 min read

Results

Leading the selection of superior customer service and features for a VoIP solution

Multi-facility Medical Rehabilitation and Imaging Company The request A multi-facility Medical Rehabilitation and Imaging company was...

Integrating social media in the contact center to improve customer experience

Oct 12, 20221 min read

Results

Integrating social media in the contact center to improve customer experience

Fortune 50 Telecommunications Company The client's request A client tasked NorthStar with improving the accuracy of their Contact...

Transforming a dated and limited website: From vendor evaluation to site launch

Oct 11, 20222 min read

Results

Transforming a dated and limited website: From vendor evaluation to site launch

Leading Non-Profit Healthcare Organization Tell me about the client Our client is a healthcare organization consisting of three hospitals...

Consulting for enterprise PMO for data & analytics and data science departments

Oct 11, 20222 min read

Results

Consulting for enterprise PMO for data & analytics and data science departments

Worldwide Hospitality Corporation Program & project management for data & analytics Our client was looking to NorthStar to provide a...

Providing big data and data science talent to detect and address anomalies

Oct 11, 20222 min read

Results

Providing big data and data science talent to detect and address anomalies

Fortune 50 Telecommunications Company Unusual network activity was a challenge for our client NorthStar provided our client with big data...

Click here for the SportsPro Media 50 MM Athletes of 2023 list

Analyzing social conversation topics for a global hospitality brand

Diving deep into a topic of social conversation

Measuring return on investment to extend successful programs and adjust lagging programs

Improving customer experience for our client’s end users and government regulators

Lowering data ingestion cost for our client

Advising and leading our client’s IoT platform team planning session

Saving a multi-million investment with a “one CMS, one site” strategy

Using social media influencers to guide campaign development and execution & performance reporting

Identifying issues within website and digital assets

Identifying high value non-loyalty customers for marketing campaigns to increase revenue

Performing business process engineering and gap analysis to support organizational change

Increasing report acceptance through data analysis and visualization

Evaluating and documenting user experience of national customer-facing interactive voice recognition

Analyzing business traveler ‘stay behaviors’ for marketing opportunities

Requiring a big picture focus on resources, processes, data, culture, and customers

Leading the selection of superior customer service and features for a VoIP solution

Integrating social media in the contact center to improve customer experience

Transforming a dated and limited website: From vendor evaluation to site launch

Consulting for enterprise PMO for data & analytics and data science departments

Providing big data and data science talent to detect and address anomalies

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2011 - 2017

2014

2015 - 2017

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Click here for the SportsPro Media 50 MM Athletes of 2023 list

Analyzing social conversation topics for a global hospitality brand

Diving deep into a topic of social conversation

Measuring return on investment to extend successful programs and adjust lagging programs

Improving customer experience for our client’s end users and government regulators

Lowering data ingestion cost for our client

Advising and leading our client’s IoT platform team planning session

Saving a multi-million investment with a “one CMS, one site” strategy

Using social media influencers to guide campaign development and execution & performance reporting

Identifying issues within website and digital assets

Identifying high value non-loyalty customers for marketing campaigns to increase revenue

Performing business process engineering and gap analysis to support organizational change

Increasing report acceptance through data analysis and visualization

Evaluating and documenting user experience of national customer-facing interactive voice recognition

Analyzing business traveler ‘stay behaviors’ for marketing opportunities

Requiring a big picture focus on resources, processes, data, culture, and customers

Leading the selection of superior customer service and features for a VoIP solution

Integrating social media in the contact center to improve customer experience

Transforming a dated and limited website: From vendor evaluation to site launch

Consulting for enterprise PMO for data & analytics and data science departments

Providing big data and data science talent to detect and address anomalies

Let's Get Finished!

Engage With Us

Stay Informed

2011 - 2017

2014

2015 - 2017

Privacy Policy

Terms of Use

Let's Get
Finished!

Engage
With Us

Stay
Informed