Fortune 50 Telecommunications Company
Confirming website accessibility for people with disabilities is critical and it is the law. For this effort, our client requested that NorthStar assist with implementing a screen reader to be used for people with blindness and visual impairments.
NorthStar's project management and business analysis team took a step-by-step approach to implementing accessibility on their existing website.
1. Reviewed existing audit report to assess severity and frequency of accessibility barriers, prioritized all issues.
2. Identified representatives from all impacted teams - web development, user design, QA/testing, business team - and built a communications plan.
3. Established an Agile team with an issue resolution plan.
4. Created and tracked user stories in priority for audit issues that require code fixes
Established testing plans and test accounts.
5. Communicated the post-audit report to all stakeholders and agile team.
6. Provided a demo of accessibility features via the screen reader to the business team
Followed-up on the success and use of the feature in production
Benefits:
Reinforced policy on web accessibility
Avoided discrimination and legal complications
Improved usability for all types of visitors
Promoted the organization's web accessibility policy into user stories for all agile teams
Ensured web accessibility coding policies were used for all future enhancements and redesigns
Built positive public relations
Bettered SEO (Search Engine Optimization)
Broadened market penetration
Implemented repeatable code review processes which fostered more knowledge sharing and higher code accuracy
Ability to use the website for events featuring internal and invited accessibility experts
Click here to contact us for an initial call to see how we can help you today!
Comments