Fortune 50 Telecommunications Company
The client's challenge
Our client wanted to spin up a new platform to support all of the upstream and downstream teams involved in the home automation and monitoring solutions for their cable customers, forming a new platform team that would be the new backend platform to power the home automation teams. These teams had been working in silos, but with the introduction of the new back-end platform team we needed alignment and coordination more than ever.
An advisory and leadership approach
NorthStar led the effort in determining the right agile process and ceremonies in place to help identify the teams involved, including the teams that were impacted by dependencies and how we were going to mitigate the risks while increasing alignment across teams and locations. By proposing the Scaled Agile Framework Program Increment Planning, or PI Planning, we were able to deliver a solution that would work for all teams involved, called a ‘release train’.
Change management that works
As a result of creating a release train (a team of teams), we were able to pull together 7 teams from 5 different cities, to sit together, plan together and deliver a 6 sprint (quarterly plan) that identified the why, what, how and who for all 7 teams. We identified risks, mapped dependencies from one team to another, identified integration milestones to show progress, and gained alignment in a single day.
Thanks in part to the PI Planning NorthStar helped facilitate, our client delivered their first end-to-end integration with the new back end platform enabling us to move faster with releasing home automation for our consumers in the first quarter.
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