Who we are

Who we are

Reflecting on the past 16 years, NorthStar attributes its success to its elite team of professionals and its singular focus on execution as a competitive advantage.

Our Story

Our 16 years of experience make us expert problem solvers

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NorthStar Solutions Group, LLC was founded in the greater Philadelphia, PA area in 2004 by former Army officers with a passion for bringing the values, creative problem-solving, flawless execution, and commitment to mission accomplishment that they perfected in the military to the business world.

Our story begins with a 3-month, 1-person opportunity at a Fortune 100 company. NorthStar, through its focus on exceeding client expectations, true ability to execute and deliver tangible results, and commitment to a best value model, evolved into what is today – 50+ employees organized in 8 centers of excellence, operating in 10 states with over 700 successful engagements for dozens of clients across many industries – Telecommunications & Media, Transportation, Health Care, Hospitality, Manufacturing, Non-Profit, Government – and business functions – PMO, Business Operations, Marketing, Customer Service, HR, Finance, Data & Analytics, IT.

Reflecting on the past 16 years

NorthStar attributes its success to its elite team of professionals and its singular focus on Execution as a competitive advantage. NorthStar’s expertise is the synchronization of many business and technology disciplines to develop the implementation plans necessary to achieve a business strategy, put those plans into action, and most importantly, realize the benefits of the desired results. Our experience has proven that while innovative ideas are great and serve as a starting point for any major transformation and strategic planning, it is important to help establish the vision of what is possible as well as a conceptual path to get there. Without a mature execution capability, strategy falls apart and innovative ideas remain just that – good ideas only.

NorthStar prides itself on leading from the front, being committed to providing the best results delivery to our clients as well as being the best place to work for our employees. As a recognized leader in delivering excellence, NorthStar is a Certified Service-Disabled Veteran Owned Small Business (SDVOSB) and has been honored by both Inc. 5000 and Philly.com Top Workplaces many times over. This recognition is a testament to our focus on excellence at all levels, client and community service, and employee morale and welfare.

With the know-how gained from over 16 years, NorthStar is fully equipped to service your professional needs. NorthStar has an impressive track record of success helping clients in both the commercial and government sectors. From business counsel on your most challenging obstacles, to end-to-end execution of your most vital initiatives, to outsourcing of a business function, or integrating top talent and the latest technology to enhance your team, NorthStar is here for you.

Meet some of our awesome team members

Chris Collins, President

Chris Collins


Chris is a hands-on leader who has spent over 25 years forming and leading high-performing teams to mission accomplish on the most critical initiatives in some of the most challenging environments across a myriad of industries and organizational functions. Chris’ focus on end-state success and ability to align and synchronize people, processes and technology results in practical plans, flawless execution and the realization of tangible results.

Shelly Lewis, Program & Project Mgmt Practice Lead

Shelly Lewis

Program & Project Mgmt Practice Lead

With over 20 years of experience as a leader and project manager, Shelly helps companies and teams build and execute on strategic plans that align to goals. A librarian by training, Shelly ensures all project stages are informed by data and information.

Des’Tini LaGrone, Social Intelligence Practice, Analyst

Des’Tini LaGrone

Social Intelligence Practice, Analyst

With experience in several facets of social media Des'Tini utilizes her skills to analyze and identify social trends through industry knowledge and social listening tools in order to identify purposeful insights within consumer social conversations for the client.

Frank Gregory, Social Media Intelligence Practice Lead

Frank Gregory

Social Media Intelligence Practice Lead

With 13+ years in strategy, research & digital/social analytics, Frank helps marketers build social intelligence capabilities, get more value out of clients' social analytics tools, and find actionable insights from social conversation analysis.

Samantha Miller, Lead Operations Specialist

Samantha Miller

Lead Operations Specialist

With over 15 years of operational experience under her belt, Samantha works directly with the President to plan, execute, manage, and improve the finance and operational activities to ensure they align with the overall goals of the company. Samantha holds a Master of Business Administration and has certifications in HR and Corporate Law.

Michelle Carnot, Project Manager

Michelle Carnot

Project Manager

A proud veteran of the US Air Force, Michelle has been working in Project and Program Management since 2008. As a certified PMP and Scrum Master, Michelle is always seeking better ways for teams to work together to achieve great things. With her specialization working with software and technology, Michelle is passionate about delivering great products that customers will love. In her spare time, Michelle can be found hiking, spending time with her dog, or making crafts.

Shane McDougal, Senior Agile Consultant

Shane McDougal

Senior Agile Consultant

With 15 years of experience in software development both as an engineer and as an agile coach, Shane utilizes his multiple certifications in Agile Leadership and Product Management to assist in transitioning corporate cultures towards Agile and Lean principles.

John Clem, Data Science Practice Lead

John Clem

Data Science Practice Lead

John has gleaned valuable perspective, forged original work, and established direction over his 20 years of software, engineering, research, and analytics delivery and leadership. John frames, oversees, and delivers value to organizations using their data and context by utilizing his deep technical background and multi-disciplinary perspective.

Our values






What our clients say about us

Dr. Jay Burks

Supplier Diversity Director, Comcast

"NorthStar has been a valued partner for Comcast over the years and has been instrumental in helping us to execute our growth strategy and meet our Supplier Diversity initiatives."

System Director, Digital Marketing

Multi-Billion Dollar Regional Health System

"I recommend NorthStar without reservation. NorthStar has provided digital / website project management for our system for over two years, first for a major website migration to Sitecore then for more than 10 follow-on projects. Their team’s professionalism, responsiveness, efficiency and ability to help us hit all of our project dates on time and within budget are keys to our system’s success."

Senior Director, Digital & Marketing Analytics

Worldwide Hospitality Corporation

“NorthStar has provided an outstanding partnership from the time we establish and communicate a need, all the way through ongoing value discussions and how to get the best out of our people. I consider NorthStar an extension of my team, not a vendor.”

Stacy Thomas

President, Good Run Research

"We were embarking on a huge research project to understand consumer perceptions of aging and caregiving, and needed a quick baseline understanding of common social media conversation themes. In just 3 weeks, NorthStar analyzed millions of conversations, even going back 3 years to show us how perceptions changed over time. Their analysis informed the rest of our primary research efforts, which made the project a resounding success!"

Senior Director, Digital Operations

Fortune 50 Telecommunications Company

“NorthStar has a great vetting process as well as a strong working knowledge of my business. This makes it easy for me to feel comfortable that if a candidate is proposed, they are likely the most qualified available for the position and rate.”

Senior Director, Data Science

Worldwide Hospitality Corporation

"I am grateful to have worked with NorthStar to obtain a consultant. We began our partnership with NorthStar by obtaining a Project Manager to manage our first Data Science global project, a cross-functional project with multiple stakeholders, from Company Executive Committee to Software Developers. She helped navigate difficult circumstances and delicate conversations and drove project to successful completion, on time and on budget. Following the project’s success, she directly engaged in subsequent Data Science initiatives, expanding her roles to manage Data Science portfolio and be a key partner in defining Data Science long term strategy."

Manager, Business Services

Fortune 50 Telecommunications Company

“With a high quantity of work, rapid changes, and a matrixed partnered/managed environment, we require highly competent consultants who can quickly and easily adapt to changing project demands with little to no training. NorthStar has consistently provided top quality consultants, especially in the business analyst/agile product management space. Consultants that I’ve worked with have proven to be highly trained in business analyst best practices and can operate with a high degree of autonomy. Currently, most of my team is comprised of NorthStar consultants, all of whom have been a genuine pleasure to work with.”

Director, Advanced Analytics

Worldwide Hospitality Corporation

"In our industry, we depend on complex data-driven products to provide value to the firm and its customers. Many of today’s data-driven projects – like building an enterprise model management platform - require a carefully thought-out and executed project plan. NorthStar’s consultants have regularly provided us with the technical and managerial expertise to navigate these projects. And, it’s not just because they’re good project managers. They know how to navigate large, complex businesses in an effort to better-integrate the overall value of the project (and its people) into the business."

Senior Director, Enterprise Data & Analytics

Worldwide Hospitality Corporation

“Based on firsthand experience, NorthStar provides superb consultants who are unsurpassed in their professionalism, experience and dependability. They are diligent problem solvers who provide immediate results. Proactive in their demeanor, committed to teamwork and selfless in their actions, NorthStar's assets deliver superior business value at an attractive price point. Furthermore, NorthStar's leadership is responsive, attentive and stands behind their commitments making for a topnotch end-to-end experience. Highly recommended.”

Leading companies choose NorthStar

Time Warner Cable
Inspira Health
Enterprise Tech Solutions
HMS Tech

Certifications & awards


NorthStar Solutions Group, LLC is certified as a Service-Disabled Veteran-Owned Small Business


NorthStar is a graduate of the Veteran Institute Procurement (VIP) GROW Program


NorthStar is certified by the US Business Leadership Network as a Service-Disabled Veteran Disability-Owned Business Enterprise

Inc. 5000

NorthStar has been consecutively ranked on the Inc. 5000 fastest growing companies list since 2011


CRN listed NorthStar in the 2014 Fast Growth 150, the annual ranking of the fastest growing solution providers in North America

Top Work Places

NorthStar is proud to have been voted one of the top places to work by Philly.com from 2015 – 2017


Our team wants to hear from you

NorthStar Solutions Group is pleased to operate as a virtual company, enabling our team of professionals to help you wherever you are. We are dedicated to supporting your needs and to delivering on your goals.