Commercial

NorthStar's Core Focus: Management Consulting & Business Technology Solutions

At NorthStar, we are focused on management consulting and the execution of business technology solutions. We work with management at all levels of an organization to develop business solutions that allow organizations to reach their goals. Our solutions integrate resources and address the issues of change from all stakeholder perspectives. We ensure that everyone within the organization understands the objectives and the path to achieving them.

This empowers everyone to identify and work through issues before they can become a problem. Finally, we will build knowledge management and organizational improvement into the development and execution of each solution.

At NorthStar, our core focus is in four solution areas: Project/Program Management Execution, Business Intelligence, Customer Experience and Cyber Security Solutions.

Our Solution Areas Defined:

NorthStar takes a holistic approach to implementing and executing our business technology solutions based on the needs of our clients.

There are four key components to each of our core solution areas: Staff Augmentation, Consulting, Business & Systems Integration, Tools & Products.

Consulting:

We take a deliberate approach to utilizing best practice processes to drive successful outcomes.

Staff Augmentation: NorthStar has a core compentency of finding top talent. We will find the best people for our clients, that rare breed that are technically proficient and perfectly matched for the specific project or role.

Business & Systems Integration: NorthStar has defined processes to seamlessly implement solutions based on client timelines and goals. We are focused on ensuring the Quality Assurance throughout the project.

Tools & Products: NorthStar takes a focused approach to creating and finding the right tools & products that add value and enhance the working environment.

Project/Program Management Execution Solutions

There are four components of our Project/Program Management Solution: Consulting, Staff Augmentation, Business & Systems Integration, and Tools & Products.

We evaluate the project management maturity of organizations, develop and setup project/program management offices, and develop project management methodologies and tools for use by these offices. We also staff these offices and train in-house personnel to take over management of these offices. In addition, we facilitate the selection of software applications to support the project management office. Additionally, we staff key iniatiaves to include Project Managers, support staff and technology experts. We have years of experience, training and knowledge of the best practices of management. Teams are assigned based on the size and compexity of each project.

Whether your business needs full service PMO Development, Quality assurance, PM Software Tools Implementation or top Project/Program Managers, Business/Systems Analysts or Systems Developers, NorthStar will execute a Program Management Solution for you.

Business Intelligence Solutions

In today's dynamic world it is more important than ever before to implement effective business intelligence solutions. Understanding customer and company data can be extremely useful when it is analyzed and understood effectively. Implementing BI solutions is a core focus of NorthStar. Our proven experience leading Business Intelligence initiatives at leading Fortune 500 organizations can help turn your business data into true knowledge, helping to bring continued success in this Age of Information.

NorthStar is prepared to provide your business with BI Consulting in the Planning, Training and Education Development & BI Assessments. We can also provide Vendor Selection Analysis.

NorthStar's proven experience integrating Business Intelligence Solutions have achieved tremendously useful business knowledge for our clients. Oracle, IBM Cognos, and SQL Server are just some of the tools we use to bring our clients BI solutions that integrate seamlessly into your business.

NorthStar has a core competency of attracting top BI talent including OBIEE Developers, IBM Cognos Developers, BI Developers/Analysts, and ETL and DW Developers. Our BI Staff Augmentation solution is available to supplement your existing staff or to implement a custom BI Strategy that works for the needs of your business.

NorthStar has a number of Business Intelligence Tools & Products. We stand ready to provide BI Assessments and Roadmaps, as well as Data Warehouse and ETL Architecture.

Customer Experience Solutions

Often overlooked, having an efficient,

sophisticated and user-friendly Contact Center is an extremely important component to a successful business. In many cases a contact center serves as a key customer touchpoint for your business and can be an invaluable tool for collecting customer data, reducing call handling costs, and providing customers with a positive support session.

NorthStar has provided Enterprise Level Interactive Voice Response (IVR) Contact Center Solutions on multi-million dollar projects for our Fortune 100 clients.

We are prepared to consult or integrate sophisticated contact center solutions to your business and can assist with Call Center Development & Planning, Call Center Review & Analysis, Help Desk Development & Planning, and much more.

In addition, we can augment your staff with top IVR Designers, IVR QA, IVR Developers & Engineers, or Help Desk Support.

Finally, NorthStar is a Value-Added Reseller of GetAbby, an advanced CRM tool that can function as an outbound/inbound contact center accessible through Mobile, Voice, Text, and the Web and through 23 different languages!

CyberSecurity Solutions

NorthStar has the staff, experience, tools & products to offer maximum protection with our CyberSecurity Solutions. We are ready to provide CyberSecurity consulting & Integration of COOP Planning, Disaster Recovery Planning, Network Security Baseline Development, Compliance Planning and Integration.

With our CyberSecurity Staff Augmentation service, NorthStar stands ready to provide top Cybersecurity Analysts, IA Analysts, Systems Engineers and Security Network Engineers who will ensure that your systems are protected and free from any risk exposure.

NorthStar is also a Value-Added Reseller of CS Solutions, a product offerring unmatched protection including Enterprise Mission Assurance, Immediate Recovery from Cyber Attack, C2 Capabilities switching to INFOCON, and in addition to maximum security offers threat levels and large cost savings.